Privacy Policy

Overview

At ea66, we take your privacy seriously. This Privacy Policy explains how ea66 ("we", "our", or "the Platform") collects, uses, discloses, and protects the personal information you provide when using our online casino and sports betting services at ea66.bio. By accessing or using our platform, you agree to the practices described in this policy.

This policy applies to all users accessing ea66 from Bangladesh and other jurisdictions. We encourage you to read it carefully before registering an account or making any deposit. If you have any concerns regarding how your personal data is handled, please contact us at [email protected]. This document is governed by our Terms and Conditions and should be read in conjunction with them.

Our Privacy Commitments

Information We Collect

To provide you with a safe, secure, and personalised experience on ea66, we collect certain personal and technical information. The nature of the information we collect depends on how you interact with the platform.

Personal Information You Provide

• Full name, date of birth, and residential address (for identity verification purposes).
• Email address and contact phone number used during account registration.
• Payment details including bKash mobile number, Nagad account number, or other payment method identifiers needed to process deposits and withdrawals.
• Copies of identification documents such as National ID (NID) or passport, submitted for KYC compliance.

Technical and Usage Data

• IP address, browser type, operating system, and device identifiers collected automatically when you visit ea66.bio.
• Browsing behaviour on the platform including pages visited, time spent, game sessions, and betting history.
• Cookies and similar tracking technologies used to maintain session state and improve site performance (see the Cookies section below).

How We Use Your Information

ea66 uses the information we collect solely to operate the platform, comply with applicable obligations, and improve the quality of service we deliver to players across Bangladesh. Specifically, we use your data for the following purposes:

• To create, verify, and maintain your player account on the ea66 platform.
• To process deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, and Mastercard securely and promptly.
• To send account-related notifications such as transaction confirmations, password resets, and security alerts.
• To conduct identity verification (KYC) and anti-fraud screening to protect both you and the platform.
• To analyse usage patterns and personalise the game recommendations, promotions, and bonuses shown to you.
• To monitor for and investigate any suspected fraudulent, abusive, or prohibited activity on the platform.

Disclosure of Your Information

ea66 does not sell, rent, or trade your personal information to third parties for marketing purposes. We may, however, share specific information in the limited circumstances described below.

Service Providers

We may share data with trusted third-party service providers who assist us in operating the platform, processing payments, delivering customer support, or carrying out analytics. These providers are contractually bound to use your data solely for the purpose of delivering the agreed service and may not use it for their own commercial ends.

Legal and Regulatory Obligations

We may disclose personal information if required to do so by applicable law, court order, regulatory directive, or governmental authority. In such cases, we will disclose only the minimum information necessary to comply with the legal obligation, and will notify you where lawfully permitted to do so.

Business Transfers

In the event of a merger, acquisition, restructuring, or asset sale involving ea66, your personal data may be transferred to the successor entity as part of that transaction. We will notify affected users before their data is transferred and becomes subject to a different privacy policy, to the extent practicable.

Cookies and Tracking Technologies

ea66 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit a website. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a specified period). The primary purposes of our cookies include maintaining your logged-in session, remembering your preferences, preventing fraudulent logins, and gathering aggregate analytics about site usage.

Most web browsers allow you to manage, restrict, or delete cookies through browser settings. Please note that disabling cookies may affect certain features of ea66, including login persistence and game session continuity. By continuing to use our platform without adjusting your browser settings, you consent to our use of cookies as described in this policy.

Data Retention

ea66 retains your personal information for as long as your player account remains active or as required to fulfil the purposes outlined in this Privacy Policy. After account closure, we may retain certain records for a period consistent with applicable legal, regulatory, fraud-prevention, and dispute-resolution requirements. Typically, account and transaction records are retained for a minimum period of five years following account closure.

When data is no longer required, ea66 takes reasonable steps to destroy, delete, or de-identify that information in a secure manner, so it cannot be reconstructed or re-identified by any party.

Security of Your Data

ea66 employs a range of technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include SSL/TLS encryption for all data in transit, encrypted storage for sensitive account and payment data, multi-factor authentication options, and regular security audits of our platform infrastructure.

While we take all reasonable precautions, no internet transmission or electronic storage system is completely secure. ea66 cannot guarantee absolute security of your data. In the unlikely event of a data breach that affects your personal information, we will notify you promptly in accordance with applicable obligations and take immediate steps to mitigate the impact.

Your Rights

As a registered user of ea66, you have the following rights in relation to the personal data we hold about you. To exercise any of these rights, please contact our support team at [email protected] with your account details and a clear description of your request.

• Right of Access: You may request a copy of the personal information ea66 holds about you at any time.
• Right to Rectification: If any of your personal data held by us is inaccurate or incomplete, you have the right to request that we correct or update it.
• Right to Erasure: Subject to our legal obligations, you may request deletion of your personal data. Note that certain data may need to be retained for regulatory compliance or fraud prevention purposes.
• Right to Restrict Processing: You may ask us to limit how we use your data in certain circumstances, for example while a rectification request is being investigated.
• Right to Object: You may object to our use of your personal data for direct marketing or profiling at any time, and we will cease that processing immediately.

We will endeavour to respond to all valid requests within a reasonable timeframe. Where we are unable to fulfill a request, we will explain the reason in writing.

Third-Party Services and Payment Processors

ea66 integrates with third-party payment processors including bKash, Nagad, Rocket, Upay, Visa, and Mastercard to facilitate deposits and withdrawals for players in Bangladesh. When you conduct a financial transaction on ea66, relevant payment data is transmitted to these processors under their own terms of service and privacy policies. We recommend reviewing the privacy documentation of each payment provider for a full understanding of how your financial information is handled on their end.

Our platform may also contain references to game content provided by third-party studios such as Pragmatic Play, Evolution Gaming, Spribe, and others. These providers operate under their own privacy and data practices. ea66 is not responsible for the data handling practices of any third-party service, game provider, or payment partner that operates independently of our platform.

Children's Privacy

ea66 is strictly an adult platform. Our services are not directed at, and we do not knowingly collect personal information from, individuals under the age of 21. If we become aware that personal data has been submitted by or on behalf of a user under 21 years of age, we will immediately suspend that account and delete the associated data. Parents or guardians who believe a minor has created an account on ea66 should contact us immediately at [email protected]. All users must be 21+ to register and use our services.

Changes to This Privacy Policy

ea66 reserves the right to update or modify this Privacy Policy at any time in response to changes in law, platform features, or data-handling practices. When we make material changes, we will update the "Last Updated" date at the top of this document and, where appropriate, provide notice through your registered email address or a prominent notice on the platform.

Your continued use of ea66 following the posting of changes to this policy will constitute your acknowledgement of those changes. If you do not agree with the revised policy, you must discontinue use of the platform and may request account closure by contacting our support team.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way ea66 handles your personal information, our support team is available to assist you. We are committed to addressing all privacy-related enquiries promptly and transparently.

You may reach our support team by email at [email protected]. Please include your registered username and a clear description of your enquiry so we can assist you as efficiently as possible. We aim to respond to all privacy-related requests within 5 business days.